What should I do if I’m having difficulties joining a webinar?
Education & Training
Please call 04310 320 429 (Monday – Friday 9am – 5pm AEST/AEDT) or email [email protected] for assistance. We may be helping other users who are experiencing issues. We thank you for your patience.
What is the Learning Management System (LMS) and how can I access it?
Education & Training
The Learning Management System (LMS) is ASHM’s online learning platform where all On Demand Learning takes place.
To access your LMS Profile:
- Log into your MyASHM account.
- Navigate to your LMS by clicking your name in the top right corner, then ‘LMS Profile’.
Where is the webinar link for my virtual course?
Education & Training
The webinar confirmation email will be sent to the email associated with your MyASHM account. This information will be sent shortly after registering, again 1 week before, and the day before the session.
Please check your other inboxes and your spam folder if you cannot find the email in your primary inbox.
If you still cannot find the webinar email, contact us or call the Education team at 0431 320 429 for direct assistance.
How do I access On Demand online courses?
Education & Training
To access ASHM’s On Demand courses, head to the ASHM Education Library select “Delivery method.” Select “On Demand” from the drop-down menu.
What is the difference between ‘On Demand’ and ‘virtual’ courses?
Education & Training
On Demand courses are our online learning modules (OLM). These online and self-directed courses allow you to complete courses and modules at your own pace and at any time.
Virtual courses are courses that have a live, online component such as a Zoom or Microsoft Teams webinar. If you register for a virtual course, you will need to attend a live webinar session to earn CPD hours, prescriber points and/or a Statement of Attendance.
When will I receive my certificate after completing a course?
Education & Training
For On Demand courses, you will receive a Statement of Attendance certificate immediately upon completion.
For virtual and face-to-face courses, we will aim to send your Statement of Attendance certificate within four weeks of the end of a course.
What to expect after you complete a course
Education & Training
Within 1 week after the final session has completed, you will receive a post course email with: a copy of the presentation slides, a post course survey, and recommended resources.
Within 4 weeks after the final session has completed, you will receive Statement of Attendance/Certificate.
Please note these timelines are a guide. We aim to follow them as closely as possible, however, we cannot always guarantee this. We are grateful for your patience.
Notes for s100 Prescribers:
- If you are already an HIV s100 or HBV s100 Accredited Prescriber, relevant Prescriber Points will be available on your profile as well.
- If you have finished an HIV s100 or HBV s100 Accredited Prescriber course to gain your accreditation, Prescriber Points will only be allocated to your profile once you have completed all associated course work and been granted prescriber status.
Where can I view my courses?
Education & Training
You can view your upcoming and past courses in your MyASHM account and Learning Profile. You can access these by clicking on your name in the top-right corner of the screen once you have logged in.
To see all live sessions you have registered for or attended in the past, please select “My Events.”
To see all on demand courses you have registered for or completed in the past, please select “ASHM Learning Profile”.
What happens after I register for a course?
Education & Training
You will be sent a confirmation email to the address listed on your MyASHM account. This will include your registration details, including pre-course work and session details.
Pre-course work is considered prior knowledge before the session runs and is a mandatory prerequisite for most courses.
You will also be sent two reminder emails, one a week before the course, and one the day before. These will have all the information required to join the session.
I can’t find a course I want to enrol in
Education & Training
Use our Expression of Interest pages to register your interest. You will be contacted by email as soon as a session has become available in the state listed on your MyASHM profile.