To cancel the auto-renewal of your ASHM membership and payment, go to your membership portal, and click on ‘Subscriptions’ in the left side menu. From this page, you can see all of your current memberships and subscription information. To cancel the auto-renewal on one of these memberships, click on the three vertical dots in the right side column next to ‘dates’, then select ‘Cancel Payment Method’. You will then be prompted to confirm your cancellation. Please note, that your membership will remain active until the expiration date. 

You can confirm that your auto-renewal has been cancelled by checking the ‘Status’ column on the subscriptions page. From here, you can also check when your current membership is set to expire. 

Each ASHM membership is valid for one year. If you select a one-time payment for your membership, your membership will end one year after your payment date. You will be sent a reminder via email one month before your membership ends. 

If you select an annual subscription, your membership will automatically renew one year after your initial sign-up date. At this point, your nominated payment method will be charged the relevant membership fee. You will be reminded via email one month before you are charged. You can cancel your auto-renewal at any time on the subscriptions page.  

If you select an annual subscription, your ASHM membership will automatically renew one year after your initial sign-up date. At this point, your nominated payment method will be charged the relevant membership fee. You will be reminded via email one month before you are charged. You can cancel your auto-renewal at any time on the subscriptions page.

Visit the membership page and choose the one-time payment option for your relevant member type. On the payment page, you will see an option to enter a coupon code beneath the total price on the left side of the screen. Enter your unique code, and you will be able to complete the membership application without making a payment.  

From 30 June 2024, individual affiliate and complimentary ASHM memberships will no longer be offered. Instead, the membership benefits will be provided through the organisations with an organisational sustaining membership and will be distributing the membership benefits among their staff and/or members such as conference discounts. 

Staff and members of organisations with an Organisational Sustaining Membership are able to access our free resources and training by signing up to a free account on our website.

Interested organisations can email [email protected] with information about their organisation size, location, type, and the estimated number of conference discounts they may need per year. 

MyASHM users must update their primary organisation or practice via the MyASHM portal when it changes.  

To update your primary organisation, follow the below steps: 

1. Go to your Profile page on the MyASHM portal. To navigate to the Profile page, log into your MyASHM account, find your name in the top-right, and select ‘Profile’ from the drop-down menu. You can also select ‘Your Profile’ from the MyASHM homepage. 

2. Scroll down on your profile page to the ‘Your primary organisation’ section.  

3. To update your primary organisation, click the magnifying glass icon. This will bring up the ‘Lookup records’ window, where you can search for your organisation using the search bar. 

4. If your organisation is listed, tick it and click ‘select’. To save your change in details, make sure to hit ‘Save’ on the bottom of your My Profile page. 

5. If your organisation is not listed, please follow this link and enter your organisational details, and our team will follow our internal process to approve your organisation. Once your organisation has been approved, follow step 4 above to update your profile. 

NOTE: If you are a HBV or HIV/PrEP Prescriber, you will also need to keep your practice locations updated in addition to your primary organisation. You can do so by going to the Practice Listings page in your MyASHM profile.